Our personal data protection charter aims to provide you with information on:

• the personal data that are collected or processed when you use the Niwel Beauty website;
• how your personal data is used and protected;
• the rights you have regarding your personal data;
• how to contact us to exercise your rights.

WHAT PERSONAL DATA DO WE COLLECT?

Some personal data is necessary to provide you with our services.

This is particularly the case when:

• you request to receive communications;
• you create an account;
• you use our Site and its features:

• find the nearest salon;
• contact customer service;
• join the network via the recruitment or development service.

This personal data includes your:

• contact details, including name, email, telephone number and shipping and billing address;
• user and account information, including your password and unique user identifier;
• personal information, including your date of birth and purchase history;
• data relating to your hair, hairdressing habits;
• personal preferences, including your wish list, marketing and cookie preferences;
• Additional data for the use of our Site and our services.

When you interact with our Site, certain data is automatically collected from your internet browser.

Information about this data is contained in our “cookie management charter” below. This data includes cookies, IP addresses, data identifying your internet browser and its version and web beacons.

HOW DO WE INFORM YOU ABOUT THE COLLECTION OF YOUR DATA?

When you use our Site, we will promptly provide you with the necessary information or obtain your consent in certain cases, before collecting your data.

Your consent may be collected from the Site or in our Lounges during your visits.

WHAT IS YOUR PERSONAL DATA USED FOR?

We use your personal data for the following purposes:

To enable you to use our Site and our services.

When you use our Site, we will use your personal data to provide the requested product or service.

If you request to receive our offers or communications, we will use your contact information to communicate information about our offers to you.

To use certain features of our Site, it may sometimes be necessary to provide us with additional data or additional consent for the use of data for certain purposes.

To allow you to receive information about our products and events.

When you log in, we send you marketing communications and news about our products, services, brand events.

Please note that you can unsubscribe at any time to object to the processing of your personal data.

If you are a customer of Niwel Beauty (for example, if you have made a purchase or received a service in the salon), we may use your contact information to send you marketing communications about similar products or services.

We may use the information you provide to us, as well as information from other products or services – such as your use of the Site, visits to or purchases made at the salons – to send you personalized communications about products and services that may be of interest to you.

To enable us to ensure and improve the operation of our Site and our services.

We use your personal data for the operation of our Site, in particular, when you make a purchase, your data is used for accounting, auditing and other internal purposes.

We may also use your personal data relating to how you use our Site and our services to improve your “user experience” and to enable us to detect technical problems and administer our Site.

To enable us to better understand your behavior and preferences.

We use data about how you use our Site to:

• understand your behavior and preferences, such as data about how you search for and find our products;
• understand the best ways to organize and present our product offerings on our Site and in our store windows.

Basis applied for the processing of your personal data

The bases applied to the processing of your personal data depend on the conditions under which you provide us with your data.

• When you purchase our products in store, we need your personal data to track your order history and notify you when products are back in stock in response to your request.

In other cases, the processing of your data is based on our legitimate interest as a business or on compliance with a legal obligation.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Niwel Beauty shares your personal data with:

• The entities of Niwel Beauty for the purposes and under the conditions mentioned above.
• Third-party service providers who process personal data on behalf of Niwel Beauty, for example for hosting, administering and managing your data, distributing emails, research and analysis, brand management and product promotions, and for administering certain services and features. When we use the services of third-party service providers, we enter into contracts that require them to implement appropriate technical and organizational measures to protect your personal data.
• Other third parties as necessary to: (i) comply with a judicial or administrative request or the application of a law; (ii) prevent unlawful uses of our Site; (iii) defend against third-party claims; and (iv) provide our assistance in fraud prevention.

MEASURE FOR PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA

We use various technical and organizational security measures to ensure the security of your personal data.

The personal data that we collect on our Site or in store is stored within the European Union.

Your personal data is kept for as long as necessary in compliance with each of the purposes defined above and within the limits defined by law.

WHAT ARE YOUR RIGHTS OVER YOUR PERSONAL DATA?

We inform you that you have the right, at any time, to request:

• access to your data;
• an electronic copy of your data;
• the rectification of your data if it is incomplete or inaccurate;
• the erasure or limitation of your data.

In cases where you have given us your consent to the processing of your data, you have the right to withdraw your consent at any time.

If you wish to exercise any of your rights, please contact us using the following email address: rgpd@www.niwelbeauty.com .

You may also opt out of receiving our communications via email or SMS by clicking on the unsubscribe link or following the unsubscribe instructions included in our messages.

COOKIE MANAGEMENT CONDITIONS

Niwel Beauty collects data, which may include personal data, from your browser when you use our Site.

Cookies and beacons are used to collect this data, which may include your (i) IP address; (ii) unique cookie identifier, cookie information and information about the contents of your hardware to access certain features; (iii) unique hardware identification number and hardware type; (iv) domain, browser type and language; (v) operating system and settings; (vi) country and time zone; (vii) previously visited sites; (viii) information about your actions on our Site such as click behavior, purchases and preferences; and (ix) access times and referring URLs.

We inform you that third parties, such as Google, may also collect data from our Site through cookies, third-party modules and widgets.

These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection charters.

We use cookies and beacons to track usage of our Site, understand your preferences (such as country and language), provide services, and improve your online experience.

We also use cookies and beacons to obtain general information about Site traffic and your interactions, to identify trends and obtain statistics, and thus improve our Site.

Three categories of cookies are generally used on our Site:

• functional cookies: These cookies are required for the basic functionality of the site and are therefore always active. This includes cookies that allow you to be recognized when you visit our Site during the same session or, if you wish, from one session to another. They allow us to establish your shopping cart and the payment procedure but also to ensure the security of exchanges and compliance with regulations.
• Performance cookies: These cookies allow us to improve the functionality of our Site by tracking their usage. In some cases, these cookies improve the speed with which we process your request, and remember the preferences you have selected. Refusing these cookies may result in less relevant recommendations and slower site performance.
• Social Media and Advertising Cookies: Social media cookies offer the ability to connect you to your social networks and share content from our Site on social networks. Advertising cookies (from third parties) collect information to better tailor advertisements to your interests, both on our Site and outside. In some cases, these cookies require the processing of personal data. Refusing these cookies may result in the display of advertisements that are not adapted or prevent effective connection to Facebook, Twitter, or other social networks and/or prevent you from sharing content on social networks.

You can choose to have your computer alert you each time a cookie is being sent, or you can choose to refuse all cookies.

You can make these choices by accessing your internet browser settings on each of your devices.

As each browser is different, you should check the “Help” menu of your browser to understand how to change the cookie settings.

If you refuse cookies, access to many contents of our Site may be less efficient and some of our services may not function properly.

CHANGES TO OUR PERSONAL DATA PROTECTION CHARTER

If our personal data protection charter is updated, we will publish information regarding these changes on our Site.

If there is a change in the way we process your personal data, we will notify you in advance or, where appropriate, we will ask for your prior authorization.

We invite you to regularly consult our personal data protection charter and to check whether any changes have been made to it.

This personal data protection charter was last updated in May 2018.

DO YOU HAVE ANY QUESTIONS?

If you would like to provide us with feedback or have any questions or concerns, or if you would like to exercise your rights regarding your personal data, you can contact our Data Protection Officer at the following address: rgpd@www.niwelbeauty.com.