Our personal data protection charter aims to provide you with information on:

  • the personal data that is collected or processed when you use the Niwel Beauty website;
  • how your personal data is used and protected;
  • the rights you have in relation to your personal data;
  • how to contact us to exercise your rights.


Some personal data is necessary to provide you with our services.

This is particularly the case when:

  • you request to receive communications;
  • you create an account;
  • you use our Site and its features:
  • find the nearest salon;
  • contact customer service;
  • join the network via the recruitment or development service.

This personal data includes your:

  • contact details, including name, email, telephone number and delivery and billing address;
  • user and account information, including your password and unique user ID;
  • personal information, including your date of birth and purchase history;
  • data relating to your hair, styling habits;
  • personal preferences, including your wish list, marketing and cookie preferences;
  • Additional data for the use of our Site and our services.

When you interact with our Site, certain data is automatically collected from your internet browser.

The information relating to this data appears in our “cookie management charter” below. This data includes cookies, IP addresses, data identifying your internet browser and its version and web beacons.


When you use our Site, we provide you with the necessary information in good time or obtain your consent in certain cases, before collecting your data.

Your consent may be collected from the Site or in our Lounges during your visits.


We use your personal data for the following purposes:

To enable you to use our Site and our services.

When you use our Site, we will use your personal data to provide the requested product or service.

If you request to receive our offers or communications, we will use your contact details to send you information about our offers.

To use certain features of our Site, it may sometimes be necessary to provide us with additional data or additional consent to use the data for certain purposes.

To allow you to receive information about our products and our events.

When you log in, we send you marketing communications and news about our products, services, brand events.

Note that you can unsubscribe at any time to oppose the processing of your personal data.

If you are a customer of Niwel Beauty (for example, if you have made a purchase or a salon service), we may use your contact information to send you marketing communications about similar products or services.

We may use the information you provide to us as well as information from other products or services – such as your use of the Site, your visits or purchases made in the lounges, to send you personalized communications about products and services that may be of interest to you. to interest.

To enable us to ensure and improve the operation of our Site and our services.

We use your personal data for the operation of our Site, in particular, when you make a purchase, your data is used for accounting, auditing and other internal purposes.

We may also use your personal data relating to the way you use our Site and our services to improve your "user experience" and allow us to detect technical problems and administer our Site.

To allow us to better understand your behavior and preferences.

We use data about how you use our Site to:

  • understand your behavior and preferences, such as data on how you search for and find our products;
  • understand the best ways to organize and present our product offerings on our Site and in our store windows.

Basis applied for the processing of your personal data

The bases applied to the processing of your personal data depend on the conditions under which you are required to provide us with your data.

  • When you buy our products in store, we need your personal data to track your order history and notify you when products are back in stock in response to your request.

In other cases, the processing of your data is based on our legitimate interest as a business or on compliance with a legal obligation.


Niwel Beauty shares your personal data with:

  • Niwel Beauty entities for the purposes and under the conditions mentioned above.
  • Third-party service providers processing personal data on behalf of Niwel Beauty, for example for the hosting, administration and management of your data, the distribution of e-mails, research and analysis, the management brand and product promotions, as well as for the administration of certain services and features. When we use the services of third-party service providers, we enter into contracts that require them to implement appropriate technical and organizational measures to protect your personal data.
  • Other third parties as necessary to: (i) comply with a judicial or administrative request or the application of a law; (ii) prevent unlawful uses of our Site; (iii) defend ourselves against third-party claims; and (iv) provide our assistance in the prevention of fraud.


We use various technical and organizational security measures to ensure the security of your personal data.

The personal data that we collect on our Site or in store is stored within the European Union.

Your personal data is kept for as long as necessary in compliance with each of the purposes defined above and within the limits defined by law.


We inform you that you have the right, at any time, to request:

  • access to your data;
  • an electronic copy of your data;
  • the rectification of your data if they are incomplete or inaccurate;
  • the erasure or restriction of your data.

In cases where you have given us your consent to process your data, you have the right to withdraw your consent at any time.

If you wish to exercise any of your rights, please contact us using the following email address: .

You can also object to receiving our communications by email or SMS by clicking on the unsubscribe link or by following the unsubscribe instructions included in our messages.


Niwel Beauty collects data, which may include personal data, from your browser when you use our Site.

Cookies and beacons are used to collect this data, which may include your (i) IP address; (ii) unique identification cookie, information cookie and information about the contents of your material to access certain features; (iii) unique material identification number and type of material; (iv) domain, browser type and language; (v) operating system and settings; (vi) country and time zone; (vii) sites previously visited; (viii) information about your actions on our Site such as click behavior, purchases and preferences; and (ix) access times and referring URLs.

We inform you that third parties, such as Google, may also collect data from our Site through cookies, third-party modules and widgets.

These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection charters.

We use cookies and beacons to track our Site's terms of use, understand your preferences (such as country and language), provide services, and improve your online experience.

We also use cookies and beacons to obtain general information about Site traffic and your interactions, to identify trends and obtain statistics, and thus improve our Site.

Three categories of cookies are generally used on our Site:

  • functional cookies: These cookies are required for the basic functionality of the site and are therefore always active. This includes cookies that allow you to be recognized when you visit our Site within the same session or, if you wish, from one session to another. They make it possible to establish your shopping cart and the payment procedure but also to ensure the security of exchanges and compliance with regulations.
  • Performance cookies: These cookies allow us to improve the functionality of our Site by monitoring their use. In some cases, these cookies help to improve the speed with which we process your request, and to remember the preferences you have selected. Declining these cookies may result in less relevant recommendations and slower site performance.
  • Social Network and Advertising cookies: Social network cookies allow you to connect to your social networks and share content from our Site on social networks. Advertising cookies (from third parties) collect information to help better tailor advertisements to your interests, both on and off our Site. In some cases, these cookies require the processing of personal data. Refusing these cookies may result in the display of advertisements that are not adapted or prevent the effective connection to Facebook, Twitter, or other social networks and/or prevent the possibility for you to share the content on social networks.

You can choose to be alerted by your computer each time a cookie is being sent, or you can choose to refuse all cookies.

You can make these choices by accessing the settings of your internet browser on each of your devices.

Each browser being different, you must check the “Help” menu of your browser to understand how to modify the cookie settings.

If you refuse cookies, access to many of the contents of our Site may be less efficient and some of our services may not function properly.


In the event of an update to our personal data protection charter, we will publish information concerning these modifications on our Site.

In the event of a change in the way in which we process your personal data, we will notify you in advance or, where applicable, we will ask you for your authorization in advance.

We invite you to regularly consult our personal data protection charter and to check whether any changes have been made.

This personal data protection charter was last updated in May 2018.


If you wish to give us your comments or if you have any questions or concerns, or if you wish to exercise your rights relating to your personal data, you can contact our data protection officer at the following address: rgpd@



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